Job Description
We're urgently seeking a highly skilled IT Support Specialist to join our dynamic team in Detroit, MI. This contract position offers immediate start and competitive compensation. Join us in transforming how businesses leverage technology while working with cutting-edge systems in a fast-paced environment. Apply now to secure your spot!
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network infrastructure
- Deploy, configure, and maintain Windows/Linux systems and cloud services
- Collaborate with cross-functional teams to resolve complex technical issues
- Document IT processes and maintain asset management systems
- Implement cybersecurity protocols and conduct vulnerability assessments
- Support system migrations and technology upgrades
Qualifications
- 3+ years of IT support experience in enterprise environments
- CompTIA Network+ or Security+ certification required
- Proficiency in Active Directory, Azure AD, and cloud platforms
- Strong troubleshooting skills for Windows/Linux systems
- Experience with ticketing systems (ServiceNow/Jira)
- Ability to work independently with minimal supervision
- Valid Michigan driver's license for occasional site visits