Job Description
Join our dynamic team as a Temporary Part-Time Customer Service Representative in vibrant San Antonio! This role offers flexible scheduling while delivering exceptional client experiences. Perfect for students, career changers, or those seeking supplemental income. Enjoy a supportive environment with comprehensive training and opportunities for advancement.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Resolve billing, scheduling, and service-related issues efficiently
- Update and maintain accurate customer records in CRM systems
- Collaborate with cross-functional teams to ensure seamless service delivery
- Meet daily performance metrics for call resolution and customer satisfaction
- Document interactions and follow established protocols
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 6+ months of customer service or call center experience preferred
- Strong verbal/written communication skills in English
- Proficient with Microsoft Office Suite and basic CRM tools
- Ability to multitask in a fast-paced environment
- Flexible schedule availability including weekends/evenings
- Positive attitude and problem-solving mindset