Job Description
Are you looking for a dynamic and flexible opportunity in the heart of Denver? Denver Administrative Services is currently seeking a highly motivated Temporary Customer Service Representative to join our growing team. This role offers a chance to gain valuable experience in a fast-paced environment while enjoying the flexibility of part-time hours.
In this position, you will serve as the first point of contact for our clients, ensuring exceptional service and resolving inquiries with efficiency and professionalism. If you thrive in a collaborative atmosphere and are ready to make an impact, we want to hear from you.
Responsibilities
- Respond to incoming customer inquiries via phone, email, and chat in a timely and professional manner.
- Resolve customer issues and complaints by identifying problems, researching solutions, and providing accurate information.
- Assist with data entry tasks and maintain accurate client records within our CRM system.
- Collaborate with team members to ensure seamless service delivery and operational efficiency.
- Process transactions and documentation accurately according to company policies.
- Provide feedback on common customer issues to help improve service quality.
Qualifications
- High school diploma or equivalent required; Associate’s degree preferred.
- Previous experience in customer service, administrative support, or a related field is a plus.
- Strong verbal and written communication skills with the ability to interact professionally with diverse audiences.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and ability to learn new software quickly.
- Ability to work independently and manage time effectively in a part-time capacity.
- Must be available for shifts during business hours.