Job Description
Join Atlanta Business Solutions as a Temporary Customer Service Representative and launch your career in a dynamic environment! This entry-level role offers hands-on experience in client interaction, problem-solving, and team collaboration. Perfect for students, recent graduates, or career changers seeking flexible opportunities in Atlanta's thriving business district. Enjoy a supportive workplace with training and growth potential while making meaningful connections.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process orders, returns, and service requests using CRM software
- Collaborate with team members to resolve complex customer issues
- Document interactions accurately in company systems
- Meet daily performance metrics for response times and resolution rates
- Participate in ongoing training to enhance product knowledge
- Assist with special projects and administrative tasks as needed
Qualifications
- High school diploma or equivalent (college students encouraged to apply)
- 0-2 years of customer service or retail experience
- Strong communication skills and positive attitude
- Basic computer proficiency with Microsoft Office Suite
- Ability to multitask in a fast-paced environment
- Reliable transportation and punctuality
- Flexible availability for weekdays and weekends
- Quick learner with attention to detail