Job Description
Are you searching for flexible temp jobs in Los Angeles, CA? Pacific Coast Temp Solutions is currently seeking a dedicated Part-Time Customer Service Representative to join our expanding team. This is an excellent opportunity for professionals looking to gain valuable experience in a dynamic corporate environment while enjoying the flexibility of temporary employment.
As a key member of our administrative staff, you will play a crucial role in ensuring our clients receive top-tier support. We pride ourselves on our modern workspace and collaborative culture in the heart of Downtown Los Angeles.
Why Apply?
- Flexible scheduling options for work-life balance.
- Competitive hourly pay in the local Los Angeles market.
- Opportunity for potential contract extension based on performance.
Responsibilities
- Manage high-volume incoming inquiries via phone, email, and live chat with a professional and empathetic tone.
- Assist with accurate data entry and the maintenance of digital customer records and databases.
- Support daily administrative operations, including filing, scheduling, and document preparation.
- Resolve customer issues and provide tailored solutions in a timely manner.
- Collaborate with the wider team to meet operational goals and service level agreements.
Qualifications
- High school diploma or equivalent required; associate degree preferred.
- Previous experience in customer service, administrative support, or a related field is highly desirable.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace.
- Strong verbal and written communication skills with a focus on clarity and professionalism.
- Ability to work independently and manage time effectively in a fast-paced environment.