Job Description
Are you looking for flexible employment opportunities in Memphis, TN? Memphis Logistics & Supply Co. is currently seeking dedicated Temporary Customer Service Specialists to join our dynamic team. This is an excellent opportunity for individuals seeking short-term assignments or seasonal work with a reputable industry leader.
As a Temp Associate, you will play a crucial role in maintaining our high standards of client satisfaction and operational efficiency. No long-term commitment is required, making this the perfect role for students, retirees, or anyone looking to jumpstart their career in logistics.
Responsibilities
- Manage Client Communications: Receive and process incoming inquiries via phone, email, and chat with a focus on accuracy and professionalism.
- Order Management: Assist in processing orders, tracking shipments, and updating customers on delivery status in a timely manner.
- Data Entry: Maintain and update customer records in the internal database to ensure data integrity.
- Issue Resolution: Investigate and resolve customer complaints or shipping discrepancies efficiently.
- Collaboration: Work closely with the warehouse and inventory teams to ensure seamless operations and product availability.
Qualifications
- Education: High school diploma or equivalent required.
- Experience: Previous experience in customer service, retail, or logistics is preferred but not mandatory for top candidates.
- Skills: Strong verbal and written communication skills; ability to multitask in a fast-paced environment.
- Technical: Basic proficiency with Microsoft Office Suite (Excel, Word) and ability to learn new software quickly.
- Availability: Must be available to work a flexible schedule, including weekends and holidays during peak seasons.