Job Description
Are you an ambitious professional looking to launch your career in Information Technology? TechNova Solutions is seeking a motivated Junior IT Support Specialist to join our dynamic team on a contract basis. Located in the heart of Columbus, OH, this role is perfect for recent graduates or career changers eager to gain hands-on experience in a fast-paced corporate environment. You will work closely with our senior engineering team to ensure seamless IT operations and user satisfaction.
Why Join Us?
We offer a collaborative workspace where you can develop your technical skills, learn from industry veterans, and build a robust foundation for your future career in tech.
Responsibilities
- Provide first-level technical support and troubleshooting for hardware and software issues.
- Assist in the deployment and configuration of workstations, laptops, and peripherals.
- Maintain accurate records of technical issues and resolutions in the ticketing system.
- Collaborate with cross-functional teams to improve IT processes and user experience.
- Conduct basic network diagnostics and software installations.
- Support the physical IT inventory and asset management tasks.
Qualifications
- High school diploma or equivalent required; Associate’s degree in IT or related field preferred.
- Basic understanding of Windows operating systems and standard office software.
- Strong problem-solving skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team.
- Eager to learn new technologies and best practices.