Job Description
We are currently seeking a highly motivated Temporary Customer Service Representative to join our growing team in San Jose, CA. If you are looking for immediate hire opportunities and want to make an impact with a leading staffing agency, we want to hear from you.
About the Role:
This is a temporary position offering immediate start dates and flexible scheduling. You will be responsible for providing exceptional service to clients while ensuring smooth day-to-day operations. This is an excellent opportunity for professionals looking to bridge the gap between permanent employment or expand their local network.
Why Join Us?
- Immediate Hiring: Start working within 48 hours of application.
- Competitive Pay: Hourly rate between $22.00 and $28.00 based on experience.
- Flexible Hours: Options for full-time and part-time temporary shifts.
- Premium Benefits: Access to medical, dental, and vision insurance after 60 days.
Responsibilities
- Manage high-volume inbound and outbound calls and emails with professionalism and empathy.
- Resolve customer inquiries and complaints efficiently, escalating complex issues to management when necessary.
- Enter and maintain accurate customer data in the CRM database and internal systems.
- Assist with order processing, returns, and account management tasks.
- Collaborate with cross-functional teams to ensure customer satisfaction and retention.
- Provide product and service information to clients and answer detailed questions.
Qualifications
- High school diploma or GED required; Associate’s degree preferred.
- Previous experience in customer service, call center, or administrative support.
- Strong computer proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Excellent verbal and written communication skills.
- Ability to multitask and thrive in a fast-paced environment.
- Reliable transportation and ability to work on-site in San Jose.