Job Description
Launch your tech career with TechCorp Solutions! We're seeking motivated Entry-Level IT Support Specialists for a contract position in vibrant San Antonio. This role offers hands-on experience in enterprise environments while working with cutting-edge technologies. Perfect for recent graduates or career changers eager to build foundational IT skills in a supportive, growth-oriented atmosphere. Enjoy flexible hours and the opportunity to convert to full-time based on performance.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Assist users with system installations, configurations, and troubleshooting
- Document incidents, resolutions, and knowledge base articles
- Collaborate with senior IT staff on complex technical projects
- Conduct routine system maintenance and security updates
- Train users on new technologies and best practices
- Monitor system performance and escalate critical issues
Qualifications
- High school diploma or equivalent; Associate's degree preferred
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Customer service experience with strong communication skills
- Ability to troubleshoot hardware and software problems
- Proficient in Microsoft Office Suite
- CompTIA A+ or similar certification (a plus)
- Valid driver's license and reliable transportation