Job Description
Join our dynamic team as an Entry-Level IT Support Specialist in sunny El Paso! This contract role offers hands-on experience with cutting-edge technology while supporting local businesses. Perfect for recent graduates or career changers looking to launch their tech career in a collaborative environment. Enjoy competitive pay, flexible scheduling, and opportunities for skill development. Apply today and become part of El Paso's growing tech community!
Responsibilities
- Provide remote and on-site technical support for hardware/software issues
- Assist with network setup, maintenance, and security protocols
- Document technical procedures and create user training materials
- Collaborate with senior engineers on system upgrades and migrations
- Troubleshoot desktop/laptop problems and peripheral installations
- Perform routine system backups and data recovery operations
- Support cloud-based applications and SaaS platforms
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Excellent problem-solving and communication skills
- Ability to work independently and manage multiple tasks
- Valid driver's license and reliable transportation
- CompTIA A+ or similar certification a plus
- Must pass background check and drug screening