Job Description
Are you seeking flexible part-time work in the vibrant city of Atlanta? Georgia TechSolutions is currently hiring a Customer Service Representative (Temporary) to join our growing team. This role offers the perfect blend of professional development and work-life balance.
We are looking for a motivated individual who thrives in a fast-paced environment and is eager to make a difference. As a temporary staff member, you will play a crucial role in maintaining our high standards of client satisfaction.
Why Join Us?
- Flexible Scheduling: Work hours that fit your lifestyle.
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- Professional Growth: Gain valuable experience with a leading regional firm.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Resolve product or service problems by clarifying the customer's issue, determining the cause of the problem, and selecting the best solution to expedite resolution.
- Perform data entry tasks with high accuracy and attention to detail.
- Collaborate with the sales and support teams to ensure seamless service delivery.
- Document customer interactions and feedback in our CRM system.
- Assist with inventory management and basic office administrative tasks as needed.
Qualifications
- High school diploma or equivalent required; associate degree preferred.
- Previous customer service experience is a plus but not mandatory for qualified applicants.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently and as part of a team in a fast-paced setting.
- Reliable internet connection and a dedicated workspace.