Job Description
Join our dynamic team as a Contract IT Support Specialist in San Antonio! Enjoy the flexibility of contract work with reliable weekly pay while delivering top-tier technical support to our clients. This role is perfect for tech professionals seeking immediate opportunities in a thriving market. You'll be instrumental in maintaining seamless operations for diverse businesses across the Alamo City.
Responsibilities
- Provide remote and on-site technical support for hardware/software issues
- Install, configure, and troubleshoot Windows/macOS/Linux systems
- Manage network infrastructure including routers, switches, and firewalls
- Document IT assets, incidents, and resolutions in ticketing systems
- Collaborate with cross-functional teams on IT projects and deployments
- Train end-users on security protocols and best practices
- Monitor system performance and proactively address vulnerabilities
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA A+/Network+ certification (or equivalent)
- Proficiency in Active Directory, Office 365, and cloud services
- Strong diagnostic skills for hardware/software issues
- Excellent customer service and communication abilities
- Valid Texas driver's license for occasional site visits
- Ability to work independently with minimal supervision