Job Description
Join our dynamic team as a Contract IT Support Specialist in Charlotte, NC! We offer competitive weekly pay and flexible contract terms for skilled professionals. This role provides immediate opportunities to work with cutting-edge technology while maintaining work-life balance. Perfect for experienced technicians seeking short-term contracts with consistent weekly payouts. Apply today to start your next career move!
Responsibilities
- Provide remote and on-site technical support for hardware/software systems
- Diagnose and resolve network connectivity issues across enterprise environments
- Manage ticket systems and document all troubleshooting procedures
- Deploy and configure Windows/macOS workstations and mobile devices
- Collaborate with cross-functional teams on system upgrades and migrations
- Maintain security protocols and patch management cycles
- Train end-users on technology best practices
Qualifications
- 3+ years of IT support experience in enterprise environments
- CompTIA A+/Network+ or equivalent certifications required
- Proficient in Active Directory, Office 365, and cloud services
- Strong diagnostic skills for hardware/software troubleshooting
- Experience with ticketing systems (ServiceNow/Jira)
- Valid North Carolina driver's license for occasional on-site visits
- Ability to work independently with minimal supervision
- Excellent communication and customer service skills