Job Description
We are currently seeking a dedicated Temporary Customer Service Representative to join our team in Fresno, CA immediately.
This is an urgent hiring opportunity for candidates looking for immediate work. Our client is experiencing high volume and needs reliable support to handle incoming calls and emails.
Why Apply?
- Immediate Start: Positions available for next week.
- Competitive Pay: Earn $18-$25/hour based on experience.
- Flexible Schedule: Various shifts available to fit your lifestyle.
Don't miss out on this chance to boost your resume with a top local employer!
Responsibilities
- Answer high-volume inbound customer inquiries via phone and email in a professional manner.
- Resolve customer complaints and issues with a focus on high customer satisfaction.
- Process orders, returns, and exchanges accurately and efficiently.
- Maintain accurate records of customer interactions and transactions in the CRM system.
- Collaborate with the sales and logistics team to provide detailed product information.
- Escalate complex issues to the supervisor when necessary.
Qualifications
- High school diploma or equivalent required.
- Previous experience in customer service or call center environment preferred.
- Strong verbal and written communication skills.
- Proficient in Microsoft Office Suite (Excel, Outlook, Word).
- Ability to work in a fast-paced, dynamic environment.
- Valid California driver's license is a plus.