Job Description
Are you ready to jumpstart your career immediately? TempForce Global is seeking a dedicated Customer Service Representative for an urgent, temporary assignment in New York. This role offers immediate placement and a competitive hourly rate. If you thrive in fast-paced environments and excel at solving problems, this is the opportunity for you.
We are looking for a reliable professional to join our team and support our clients with top-tier service standards.
Responsibilities
- Handle high-volume customer inquiries via phone and email with a focus on resolution.
- Manage and update client databases accurately and efficiently.
- Escalate complex issues to the senior management team when necessary.
- Provide accurate product and service information to customers.
- Collaborate with cross-functional teams to ensure seamless service delivery.
Qualifications
- High school diploma or equivalent required.
- Previous customer service or call center experience is a plus.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work flexible hours, including weekends.