Job Description
Join our dynamic team in Columbus, Ohio! Express Staffing Solutions is seeking motivated Temporary Part-Time Customer Service Associates to deliver exceptional support during our peak season. This flexible role offers 20-25 hours per week with competitive pay and the opportunity to build valuable experience in a fast-paced environment.
We're looking for energetic individuals who thrive in customer-facing roles and can adapt quickly to changing priorities. Perfect for students, career-changers, or those seeking supplemental income. Enjoy free parking and a modern workspace in the heart of downtown Columbus!
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat
- Process orders, returns, and exchanges accurately
- Resolve customer concerns with empathy and efficiency
- Update customer records in CRM systems
- Collaborate with team members to ensure seamless service
- Adhere to company policies and quality standards
- Assist with inventory management and merchandising tasks
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong communication and problem-solving skills
- Proficient with basic computer applications
- Ability to work flexible hours (evenings/weekends)
- Detail-oriented with data entry accuracy
- Positive attitude and team player mentality