Job Description
Join our dynamic team at Florida Temp Solutions as a Temporary Customer Service Representative in sunny Miami! This exciting contract position offers flexible hours while delivering exceptional support to our diverse clientele. Enjoy competitive pay and the opportunity to build your resume with a leading staffing agency.
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat
- Resolve billing issues and product concerns efficiently
- Update customer databases with accurate information
- Collaborate with team members to ensure seamless service delivery
- Adhere to company protocols and quality standards
- Document all interactions in CRM systems
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience
- Strong communication and problem-solving skills
- Proficiency with Microsoft Office Suite
- Ability to work in fast-paced environment
- Basic knowledge of CRM systems
- Flexible schedule availability
- Positive attitude and team player mentality