Job Description
Are you looking for an exciting opportunity to kickstart your career in Kansas City, MO? KC Professional Resources is currently seeking motivated Entry Level Temporary Customer Service Associates to join our growing team. We value enthusiasm, reliability, and a strong desire to learn. This is a fantastic role for recent graduates or anyone looking to gain experience in a dynamic corporate environment.
In this position, you will support our clients by providing exceptional service and ensuring accurate data management. We offer a supportive work culture, flexible scheduling options, and the potential for permanent placement for high performers.
Why Join Us?
- Competitive hourly rate ($16.00 - $18.50/hr).
- Flexible scheduling to fit your lifestyle.
- Comprehensive on-the-job training.
- Opportunity for permanent employment.
Responsibilities
- Handle a high volume of inbound and outbound customer inquiries professionally and efficiently.
- Enter and update customer information into our database systems with 99% accuracy.
- Resolve customer complaints and issues while maintaining a positive brand image.
- Assist with general administrative tasks such as filing, scanning, and data verification.
- Communicate clearly with team members and supervisors regarding daily goals and updates.
- Process orders, returns, and exchanges accurately.
- Participate in daily team meetings and training sessions.
Qualifications
- High School Diploma or GED required; Bachelor's degree is a plus.
- Previous experience in customer service, retail, or administrative support is helpful but not mandatory.
- Basic computer proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Strong written and verbal communication skills.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Must be reliable, punctual, and able to pass a background check.
- Flexibility to work varied shifts including weekends or holidays as needed.