Job Description
Launch your career with Cleveland's fastest-growing service provider! We're seeking motivated entry-level candidates for temporary customer service roles. Perfect for students, career changers, or those seeking flexible work. Enjoy competitive pay, comprehensive training, and a supportive team environment. Build valuable experience while making a real impact in our community.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Process orders and resolve billing discrepancies
- Update customer information in CRM systems
- Collaborate with team members to ensure service excellence
- Adhere to company protocols and quality standards
- Document interactions and maintain accurate records
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent required
- Basic computer proficiency (typing, email, MS Office)
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
- Positive attitude and customer-focused mindset
- No prior experience necessary – training provided
- Must be available for flexible shifts (days/evenings)
- Valid work authorization required