Job Description
We are currently seeking a Temporary Customer Service Representative to support our growing client base in Chicago. This role offers a fantastic opportunity for professionals looking for flexible, short-term employment with competitive compensation.
Key Responsibilities:
- Manage a high volume of inbound and outbound customer inquiries via phone, email, and chat.
- Resolve complex customer issues and complaints with a focus on problem-solving and customer satisfaction.
- Accurately log customer interactions and update the CRM database with detailed notes.
- Provide accurate product information and service recommendations to clients.
- Collaborate with the team lead to meet daily and weekly performance targets.
- Assist in the onboarding process for new temporary staff members.
Qualifications:
- High School Diploma or equivalent (GED) required.
- Previous experience in customer service or call center environments is preferred.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to multitask and work efficiently in a fast-paced environment.
- Reliable internet connection and equipment for remote/hybrid work if applicable.
Join a leading industry name and gain valuable experience. Apply today to secure your spot!
Responsibilities
- Manage a high volume of inbound and outbound customer inquiries via phone, email, and chat.
- Resolve complex customer issues and complaints with a focus on problem-solving and customer satisfaction.
- Accurately log customer interactions and update the CRM database with detailed notes.
- Provide accurate product information and service recommendations to clients.
- Collaborate with the team lead to meet daily and weekly performance targets.
- Assist in the onboarding process for new temporary staff members.
Qualifications
- High School Diploma or equivalent (GED) required.
- Previous experience in customer service or call center environments is preferred.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to multitask and work efficiently in a fast-paced environment.
- Reliable internet connection and equipment for remote/hybrid work if applicable.