Job Description
Join our dynamic team as a Contract IT Support Specialist in Jacksonville, FL! We offer competitive weekly pay and flexible contract terms to match your schedule. This role provides immediate technical support to clients across various industries, ensuring seamless operations and user satisfaction. If you're a tech-savvy professional seeking flexible work with consistent pay, apply now!
Responsibilities
- Provide remote and on-site technical support for hardware/software issues
- Install, configure, and maintain network infrastructure
- Troubleshoot and resolve system outages within SLAs
- Document all IT processes and incident reports
- Collaborate with cross-functional teams on IT projects
- Train end-users on technology best practices
- Monitor system performance and security protocols
Qualifications
- 3+ years of IT support experience
- CompTIA A+ or Network+ certification required
- Proficiency in Windows OS and Active Directory
- Strong knowledge of cloud platforms (AWS/Azure)
- Excellent troubleshooting and communication skills
- Valid Florida driver's license for client visits
- Ability to work independently with minimal supervision