Job Description
Join our dynamic team as an Immediate Hire IT Support Specialist in sunny El Paso, TX! TechSolutions Inc. is seeking a tech-savvy professional to provide critical on-site and remote support for our growing client base. This contract role offers flexible hours and the opportunity to work with cutting-edge technology in a fast-paced environment. If you're ready to hit the ground running and make an immediate impact, apply today!
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network issues
- Deploy and configure workstations, peripherals, and mobile devices
- Document IT procedures and maintain accurate asset inventory
- Collaborate with vendors for hardware repairs and software licensing
- Assist with cybersecurity protocols and data protection measures
- Train end-users on new systems and best practices
- Monitor system performance and troubleshoot escalations
Qualifications
- 3+ years of IT support experience in Windows/macOS environments
- CompTIA A+, Network+, or Security+ certification required
- Proficiency in Active Directory, Office 365, and VPN solutions
- Strong diagnostic skills for hardware/software troubleshooting
- Experience with ticketing systems (ServiceNow, Jira preferred)
- Valid Texas driver's license for occasional on-site visits
- Ability to work independently and prioritize multiple tasks
- Spanish language skills highly desirable