Job Description
Join InnovateTech Solutions as an Entry-Level IT Support Specialist and launch your career in technology! This 6-month contract position offers hands-on experience in a dynamic environment where you'll gain valuable skills while supporting our growing team. Perfect for recent graduates or career changers looking to break into IT without prior experience. Enjoy competitive pay, flexible scheduling, and mentorship from industry professionals.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues via phone, email, and remote access
- Assist with PC setup, software installations, and basic network configurations
- Document and troubleshoot user tickets in IT service management systems
- Conduct inventory management of IT assets and peripherals
- Support cybersecurity best practices through user education
- Collaborate with senior technicians on complex issue resolution
Qualifications
- High school diploma or equivalent; college degree preferred
- Basic knowledge of Windows OS and Microsoft Office Suite
- Strong problem-solving and communication skills
- Ability to work independently with minimal supervision
- Valid driver's license and reliable transportation
- Must pass background check and drug screening
- CompTIA A+ certification a plus