Job Description
Join TechStaff Solutions for a premium contract opportunity with weekly pay in Indianapolis! We're seeking a skilled IT Support Specialist to deliver exceptional technical assistance to our dynamic client base. Enjoy the flexibility of contract work with reliable weekly paychecks while gaining exposure to cutting-edge enterprise systems. This role offers immediate start and potential for extension, making it ideal for tech professionals seeking consistent income without long-term commitments.
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network infrastructure
- Diagnose and resolve complex system issues across Windows and macOS environments
- Manage Active Directory, cloud services (Azure/O365), and security protocols
- Document incidents, changes, and solutions in ITSM systems
- Collaborate with cross-functional teams on infrastructure projects
- Conduct employee training on security best practices and new systems
Qualifications
- 3+ years of hands-on IT support experience in enterprise environments
- CompTIA Network+ or equivalent certification required
- Expertise in Windows Server administration and cloud technologies
- Strong troubleshooting skills with network diagnostics tools
- Excellent communication and customer service abilities
- Experience with ITIL processes and ticketing systems
- Ability to work independently with minimal supervision