Job Description
Join our dynamic team as a Contract IT Support Specialist in vibrant San Antonio! Enjoy the flexibility of contract work with reliable weekly paychecks while supporting cutting-edge technology initiatives. This role offers immediate start opportunities and the chance to build your portfolio in diverse environments. Perfect for tech professionals seeking work-life balance without sacrificing competitive compensation.
Responsibilities
- Provide on-site and remote technical support for hardware/software systems
- Diagnose and resolve network connectivity issues across Windows/Linux environments
- Manage Active Directory accounts and group policies
- Deploy and configure cloud-based solutions (O365, Azure)
- Create and maintain technical documentation
- Collaborate with cross-functional teams on IT infrastructure projects
- Ensure compliance with cybersecurity protocols
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA A+/Network+ certification required
- Proficiency in Windows 10/11 and Active Directory
- Strong troubleshooting skills for network and hardware issues
- Experience with ticketing systems (ServiceNow, Jira)
- Excellent communication and customer service abilities
- Valid driver's license for occasional site visits
- Ability to lift 30lbs for equipment maintenance