Job Description
Join TechFlow Solutions for a high-impact contract IT Support role in San Jose's thriving tech hub. We offer weekly pay, flexible schedules, and exposure to cutting-edge enterprise infrastructure. This 12-week contract provides immediate income while working with Fortune 500 clients. Our collaborative team values innovation and professional growth.
What You'll Gain:
- Weekly direct deposit payments
- Competitive hourly compensation
- Remote-first hybrid work model
- Exposure to cloud and security technologies
Responsibilities
- Provide Tier 2/3 technical support for 500+ users
- Manage Windows 10/11 deployment and troubleshooting
- Configure and maintain Cisco networking equipment
- Implement cybersecurity protocols (MFA, encryption)
- Document SOPs and knowledge base articles
- Collaborate with cross-functional teams on projects
- Monitor ticket queues with SLA adherence
Qualifications
- 3+ years in enterprise IT support
- Active CompTIA Security+ certification
- Expertise in Active Directory and Azure AD
- Experience with SCCM and Intune
- Strong network troubleshooting skills
- Ability to work 40 hours/week (flexible schedule)
- Excellent verbal/written communication skills