Job Description
Join TechSolve Solutions for a high-impact contract IT Support role with weekly pay! We're seeking a skilled professional to provide critical technical support to our Philadelphia-based clients. This contract position offers immediate compensation and the opportunity to work with cutting-edge technology in a dynamic environment. Perfect for tech professionals seeking flexible work arrangements with regular pay cycles.
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network systems
- Install, configure, and troubleshoot desktop/laptop environments
- Manage user accounts, permissions, and security protocols
- Document technical issues and resolution procedures
- Collaborate with cross-functional teams on system deployments
- Conduct regular system maintenance and updates
Qualifications
- 3+ years of IT support experience in Windows/macOS environments
- CompTIA A+/Network+ or equivalent certification
- Proficiency in Active Directory, Office 365, and cloud services
- Strong problem-solving and customer communication skills
- Experience with ticketing systems (ServiceNow/Jira preferred)
- Ability to work independently with minimal supervision