Job Description
Join TechSolutions Inc., a leading IT services provider, as a Contract IT Support Specialist in Chicago. Enjoy weekly pay while delivering exceptional technical support to our diverse client base. This flexible contract role offers immediate start and competitive compensation in Chicago's thriving tech sector. Ideal for experienced IT professionals seeking short-term opportunities with consistent income.
Responsibilities
- Provide remote and on-site technical support for hardware/software issues
- Manage user accounts, permissions, and system access protocols
- Install, configure, and troubleshoot Windows/macOS environments
- Document IT incidents, resolutions, and asset inventory
- Collaborate with team on cybersecurity best practices
- Train users on new technologies and system updates
- Monitor network performance and implement optimizations
Qualifications
- 3+ years of IT support experience in Windows/macOS environments
- CompTIA A+ or equivalent certification required
- Proficiency in Active Directory, VPN, and cloud services (AWS/Azure)
- Strong troubleshooting skills for network/printer issues
- Excellent communication and customer service abilities
- Experience with ticketing systems (ServiceNow/Jira)
- Valid driver's license for occasional on-site visits