Job Description
Join our dynamic team as a Contract IT Support Specialist in Charlotte, NC! We're seeking tech-savvy professionals to deliver exceptional remote and on-site support. Enjoy competitive weekly pay, flexible schedules, and opportunities to expand your technical expertise. Perfect for contractors seeking immediate compensation and impactful work in a growing tech hub.
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network issues
- Deploy and configure Windows/macOS systems across enterprise environments
- Manage Active Directory, Azure AD, and cloud infrastructure solutions
- Document IT processes and maintain asset management databases
- Collaborate with cross-functional teams on system integration projects
- Implement cybersecurity protocols and maintain compliance standards
Qualifications
- 3+ years of hands-on IT support experience in enterprise environments
- CompTIA A+, Network+, or Security+ certification required
- Proficiency in SCCM, Intune, and Microsoft 365 administration
- Strong troubleshooting skills for Windows Server and Linux systems
- Experience with VPN solutions and remote access protocols
- Excellent communication and customer service abilities