Job Description
Immediate contract opportunity for an IT Support Specialist in Detroit! Join our dynamic team and provide critical technical support to top-tier automotive and manufacturing clients. This high-impact contract role requires on-site presence with flexible remote options. Competitive hourly rates and weekly pay available. Start immediately and gain hands-on experience with cutting-edge technology in Detroit's thriving tech sector.
Responsibilities
- Deploy, configure, and troubleshoot hardware/software systems across client environments
- Provide Level 1/2 technical support for Windows/macOS/Linux systems
- Manage network infrastructure including routers, switches, and firewalls
- Document IT processes and maintain asset management databases
- Collaborate with cross-functional teams on system upgrades and migrations
- Deliver exceptional user training and technical documentation
- Ensure compliance with cybersecurity protocols and industry standards
Qualifications
- 3+ years of hands-on IT support experience in enterprise environments
- CompTIA A+, Network+, or Security+ certification required
- Proficiency in Active Directory, SCCM, and cloud platforms (AWS/Azure)
- Strong diagnostic skills for hardware/software issues
- Experience with ticketing systems (ServiceNow, Jira)
- Ability to work independently with minimal supervision
- Valid Michigan driver's license for client site visits
- Must pass background check and drug screening