Job Description
Join our dynamic team as a Contract IT Support Specialist in El Paso, TX! We're seeking a tech-savvy professional to deliver exceptional support to our clients. This 6-month contract offers flexible hours and the opportunity to work with cutting-edge technology in a fast-paced environment. Perfect for candidates looking to gain experience while making a tangible impact.
Responsibilities
- Provide remote and on-site technical support for hardware/software issues
- Install, configure, and troubleshoot network systems and peripherals
- Document IT procedures and maintain accurate asset inventory
- Collaborate with cross-functional teams to resolve complex technical problems
- Implement cybersecurity best practices and security protocols
- Train end-users on new technologies and system updates
Qualifications
- 3+ years of IT support experience with proven troubleshooting skills
- CompTIA A+ or equivalent certification required
- Strong knowledge of Windows OS, Active Directory, and networking
- Experience with ticketing systems (ServiceNow/Jira)
- Excellent communication skills and customer service mindset
- Ability to work independently with minimal supervision