Job Description
Join our dynamic team as a Contract IT Support Specialist in Phoenix! We're seeking tech-savvy professionals to deliver exceptional support in a fast-paced environment. Enjoy the flexibility of contract work with guaranteed weekly pay and opportunities to showcase your skills. Perfect for candidates seeking short-term engagements with immediate compensation. Apply now to become part of Phoenix's premier tech support network!
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network issues
- Deploy and configure desktop/laptop systems across client sites
- Troubleshoot VPN connectivity and remote access solutions
- Document IT processes and maintain accurate service logs
- Collaborate with cross-functional teams to resolve complex technical challenges
- Conduct system audits and security compliance checks
- Train end-users on new technologies and best practices
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA A+, Network+, or Security+ certification required
- Proficiency in Windows OS (10/11) and Active Directory
- Experience with ticketing systems (ServiceNow, Jira)
- Strong diagnostic and problem-solving abilities
- Valid Arizona driver's license and reliable transportation
- Ability to work independently and manage multiple priorities
- Weekly availability for on-site client visits