Job Description
Immediate Contract Opportunity in Detroit! Join our dynamic IT team as a Contract Support Specialist. This high-impact role requires a tech-savvy professional to deliver seamless technical support across our client's infrastructure. Perfect for candidates seeking flexible, short-term engagement with competitive compensation and potential for extension.
Work with cutting-edge systems in Detroit's thriving tech hub while gaining valuable exposure to enterprise-level operations. This is your chance to showcase expertise in a fast-paced environment with immediate start date.
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network systems
- Deploy and configure Windows/macOS workstations and mobile devices
- Manage Active Directory, Azure AD, and O365 environments
- Troubleshoot VPN, security protocols, and cloud infrastructure
- Document IT processes and maintain knowledge base articles
- Collaborate with vendors for hardware procurement and maintenance
- Support system migrations and patch management initiatives
Qualifications
- 3+ years of hands-on IT support experience in enterprise environments
- Expertise in Windows Server administration and virtualization (Hyper-V/VMware)
- Strong networking fundamentals (TCP/IP, DNS, DHCP, firewalls)
- CompTIA Security+ or equivalent cybersecurity certification
- Proven experience with ticketing systems (ServiceNow/Jira)
- Ability to prioritize tasks in high-pressure scenarios
- Valid Michigan driver's license for occasional on-site visits