Job Description
Immediate Hire Contract Opportunity in San Antonio! InnovateTech Solutions is seeking a dynamic IT Support Specialist to join our client's team on a contract basis. This role offers immediate start and the chance to make an immediate impact in a fast-paced tech environment. If you're ready to leverage your technical expertise while enjoying flexible work arrangements, apply today!
Our ideal candidate will provide exceptional technical support to end-users, resolve hardware/software issues, and ensure seamless IT operations. This contract position requires strong problem-solving skills and a customer-first approach. Join us now and become part of a team that values innovation and excellence.
Responsibilities
- Diagnose and resolve hardware/software issues for end-users
- Install, configure, and troubleshoot desktop/laptop systems
- Manage Active Directory accounts and permissions
- Provide remote and on-site technical support
- Document IT incidents and maintenance activities
- Collaborate with cross-functional teams to resolve complex issues
- Train users on new technologies and best practices
Qualifications
- 2+ years of hands-on IT support experience
- CompTIA A+ or equivalent certification required
- Proficiency in Windows OS and Microsoft Office Suite
- Strong network troubleshooting skills (TCP/IP, DNS, DHCP)
- Experience with ticketing systems (ServiceNow, Jira)
- Excellent communication and customer service abilities
- Ability to work independently and manage multiple priorities
- Valid Texas driver's license for occasional on-site visits