Job Description
Join TechFlow Solutions as a Contract IT Support Specialist and enjoy weekly pay while making an immediate impact! We're seeking tech-savvy professionals to deliver exceptional IT services to our dynamic San Antonio client base. This contract role offers flexibility with competitive hourly rates and the opportunity to work with cutting-edge technology in a fast-paced environment.
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network systems
- Diagnose and resolve technical issues across Windows/macOS environments
- Install, configure, and maintain network infrastructure components
- Document technical procedures and maintain asset databases
- Collaborate with cross-functional teams to deliver seamless IT solutions
- Implement security protocols and ensure system compliance
- Train end-users on technology best practices
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA A+ or equivalent certification required
- Proficiency in Active Directory, VPN, and cloud services (AWS/Azure)
- Strong troubleshooting skills for desktop/laptop systems
- Experience with ticketing systems (ServiceNow/Jira)
- Excellent communication and customer service abilities
- Valid Texas driver's license for on-site visits
- Ability to work independently with minimal supervision