Job Description
Join TechSolutions Inc. as a Weekend IT Support Specialist and become the backbone of our Dallas operations! This high-impact contract role offers premium compensation for weekend shifts while supporting mission-critical infrastructure. You'll work in a dynamic environment where your technical expertise directly impacts business continuity and user satisfaction. Perfect for seasoned professionals seeking flexible schedules without compromising compensation or career growth.
Responsibilities
- Provide Tier 2-3 technical support for hardware, software, and network systems during weekend shifts
- Resolve critical system outages and security incidents with minimal downtime
- Deploy and configure cloud infrastructure including AWS/Azure environments
- Document technical procedures and create knowledge base articles
- Collaborate with cross-functional teams during after-hours maintenance windows
- Monitor system health and proactively address potential vulnerabilities
Qualifications
- 3+ years of hands-on IT support experience with Windows/Linux environments
- CompTIA Security+ or equivalent certification required
- Expertise in network troubleshooting (TCP/IP, DNS, DHCP)
- Proficient in virtualization (VMware/Hyper-V) and container technologies
- Strong problem-solving skills with SLA-driven mindset
- Ability to work independently during off-peak hours
- Experience with ticketing systems (ServiceNow/Jira)