Job Description
Join Nashville's premier IT firm for a weekend contract opportunity! We're seeking a skilled IT Support Specialist to provide critical technical assistance during our high-demand weekend shifts. This role offers flexible scheduling, competitive compensation, and exposure to cutting-edge enterprise systems. Perfect for professionals seeking supplemental income while maintaining weekday availability.
Why this role?
- Weekend-only schedule (Sat-Sun, 8AM-6PM)
- Contract-to-hire potential
- Work with Fortune 500 clients
- Remote-first with occasional on-site Nashville visits
Responsibilities
- Provide Tier 2-3 technical support for Windows/macOS systems
- Manage Active Directory and Office 365 environments
- Troubleshoot network connectivity issues (VPN, LAN, Wi-Fi)
- Deploy and configure hardware/software deployments
- Document technical procedures and knowledge base articles
- Collaborate with weekday IT teams for seamless handoffs
- Maintain security compliance protocols
Qualifications
- 3+ years in IT support or system administration
- CompTIA A+/Network+ or equivalent certifications
- Proficiency in PowerShell scripting
- Experience with ServiceNow or similar ticketing systems
- Strong troubleshooting methodology for complex issues
- Excellent communication skills for non-technical stakeholders
- Ability to work independently during weekend shifts
- Nashville local preferred (occasional on-site required)