Job Description
Join our dynamic team as a Weekend IT Support Specialist in Dallas! This contract role offers flexibility and competitive compensation while supporting critical business operations during high-demand weekend shifts. You'll troubleshoot systems, maintain infrastructure, and ensure seamless user experiences for our clients. Perfect for tech professionals seeking weekend flexibility without sacrificing career growth.
Responsibilities
- Provide remote and on-site IT support for hardware/software issues
- Manage network infrastructure and cybersecurity protocols
- Deploy and configure new workstations and peripherals
- Document technical procedures and maintain asset inventories
- Collaborate with cross-functional teams during system upgrades
- Monitor system performance and resolve escalated tickets
- Train users on new technologies and best practices
Qualifications
- 3+ years of IT support experience in Windows/macOS environments
- CompTIA A+ or equivalent certification required
- Proficiency in networking fundamentals (TCP/IP, DNS, DHCP)
- Experience with helpdesk ticketing systems (ServiceNow preferred)
- Strong troubleshooting skills for hardware/software issues
- Ability to work independently with minimal supervision
- Valid Texas driver's license for occasional on-site visits
- Weekend availability (Sat/Sun) is mandatory