Job Description
Join our dynamic IT team as a Weekend IT Support Specialist for a high-impact contract role in Boston. You'll be the backbone of our weekend operations, ensuring seamless technology infrastructure for critical business functions. This position offers flexible weekend scheduling with competitive compensation and the opportunity to work with cutting-edge systems in a collaborative environment. Perfect for tech professionals seeking weekend-only contracts with growth potential.
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network systems
- Monitor and maintain server infrastructure during weekend shifts
- Resolve user tickets via ticketing system with SLA adherence
- Perform system backups, updates, and security patches
- Document incidents, resolutions, and standard procedures
- Collaborate with weekday teams for seamless handovers
Qualifications
- 3+ years of IT support experience with Windows/Linux environments
- CompTIA Network+ or equivalent certification required
- Strong knowledge of Active Directory, VPN, and cloud services (AWS/Azure)
- Experience with ticketing systems (ServiceNow/Jira)
- Ability to work independently with minimal supervision
- Weekend availability (Sat/Sun) mandatory
- Valid Massachusetts driver's license (for on-site visits)