Job Description
Join our prestigious Midtown hotel team as a Weekend Guest Experience Associate! This premium temporary position offers the perfect blend of luxury service and flexible weekend scheduling. Work in Manhattan's vibrant heart while gaining exceptional hospitality experience. Competitive hourly rates with immediate start available. Perfect for students, travelers, or professionals seeking supplemental income with weekends off during weekdays. Enjoy complimentary meal privileges and exclusive employee discounts at our partner venues.
Responsibilities
- Deliver exceptional guest experiences across front desk, concierge, and valet services
- Manage check-in/check-out processes with precision and professionalism
- Coordinate VIP guest requests and special event accommodations
- Utilize Opera PMS system for reservations and billing operations
- Collaborate with cross-departmental teams for seamless service delivery
- Maintain meticulous attention to detail in guest preference tracking
- Uphold brand standards through consistent service excellence
Qualifications
- Previous hospitality or customer service experience preferred
- Exceptional communication and interpersonal skills
- Ability to work weekends (Saturday/Sunday) with flexible availability
- Proficiency in property management systems (Opera PMS a plus)
- Professional appearance and polished demeanor
- Strong problem-solving abilities under pressure
- Valid New York State driver's license (for valet duties)
- Ability to stand for extended periods and lift 25 lbs