Job Description
Join our dynamic team as a Weekend Contract IT Support Specialist in Denver! We're seeking a tech-savvy professional to provide critical IT infrastructure support during weekend shifts. This contract role offers flexible hours while maintaining high service standards for our Denver-based clients.
What you'll do: Deploy, troubleshoot, and maintain hardware/software systems; resolve escalated technical issues; document solutions; and collaborate with cross-functional teams. Perfect for candidates seeking weekend flexibility without sacrificing impact.
Responsibilities
- Provide Tier 2/3 technical support for Windows/macOS systems and network infrastructure
- Install, configure, and troubleshoot hardware/software including printers, servers, and cloud applications
- Document all incidents, resolutions, and standard operating procedures
- Conduct security audits and implement vulnerability patches
- Collaborate with remote teams to ensure seamless weekend coverage
- Train end-users on new technologies and best practices
Qualifications
- 3+ years of IT support experience with Windows/macOS environments
- CompTIA A+, Network+, or Security+ certification required
- Strong troubleshooting skills for hardware, software, and network issues
- Experience with ticketing systems (ServiceNow/Jira) and remote support tools
- Excellent communication skills and customer service orientation
- Ability to work independently during weekend shifts (Sat-Sun)
- Valid Colorado driver's license for occasional on-site visits