Job Description
Join our dynamic team as a Weekend Contract IT Support Specialist in Jacksonville, FL. This role offers flexible weekend hours while providing critical technical support to our clients. You'll troubleshoot systems, implement solutions, and ensure seamless operations during peak weekend hours. Perfect for tech professionals seeking supplemental income with a reputable firm.
Responsibilities
- Provide remote and on-site technical support for hardware/software issues
- Deploy and configure IT infrastructure including servers and networking equipment
- Monitor system performance and security protocols during weekend shifts
- Document technical procedures and create detailed incident reports
- Collaborate with weekday teams for seamless handover and continuity
- Implement backup and recovery procedures for critical systems
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA A+/Network+ certifications or equivalent
- Proficiency in Windows Server administration and cloud platforms (AWS/Azure)
- Strong troubleshooting skills for network connectivity and system failures
- Ability to work independently during weekend shifts with minimal supervision
- Valid Florida driver's license for occasional on-site visits
- Experience with ticketing systems (Jira/ServiceNow)