Job Description
Join TechForce Solutions for an exciting weekend contract opportunity as an IT Support Specialist in Detroit. This role offers competitive compensation, flexible scheduling, and the chance to work with cutting-edge technology in a dynamic environment. Perfect for tech professionals seeking supplemental income or a balanced work-life arrangement. Enjoy premium benefits including remote work options, professional development stipends, and project-based bonuses.
Responsibilities
- Provide on-site and remote technical support for hardware/software issues during weekend shifts
- Deploy, configure, and maintain enterprise systems and network infrastructure
- Collaborate with cross-functional teams on weekend system upgrades and maintenance
- Document technical procedures and maintain accurate asset inventory
- Ensure compliance with cybersecurity protocols during weekend operations
- Troubleshoot complex network issues and implement solutions
- Support weekend event setups for client demonstrations and training
Qualifications
- 3+ years of hands-on IT support experience with Windows/macOS environments
- CompTIA Network+ or equivalent network certification required
- Strong proficiency in cloud platforms (AWS/Azure) and virtualization
- Ability to work independently during weekend shifts with minimal supervision
- Excellent problem-solving skills and customer service orientation
- Valid Michigan driver's license for occasional equipment transport
- Experience with ticketing systems (ServiceNow/Jira) and remote access tools
- Ability to lift 30 lbs for occasional hardware deployments