Job Description
Join our dynamic team as a Weekend Contract IT Support Specialist in Columbus, OH! We're seeking a skilled professional to provide critical technical support during weekend shifts at our downtown headquarters. This contract role offers competitive compensation and the opportunity to work with cutting-edge technology while maintaining work-life balance. Perfect for experienced technicians seeking flexible weekend hours.
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network systems
- Diagnose and resolve complex IT issues across Windows and macOS environments
- Install, configure, and maintain enterprise-level applications
- Document all support activities and maintain accurate ticket records
- Collaborate with team to implement weekend-specific IT protocols
- Ensure compliance with security policies and data protection standards
Qualifications
- 3+ years of hands-on IT support experience in enterprise environments
- CompTIA A+ certification or equivalent technical credentials
- Proficiency in Active Directory, VPN, and cloud services (Azure/O365)
- Strong troubleshooting skills for hardware/software/network issues
- Excellent communication abilities with diverse stakeholders
- Ability to work independently during weekend shifts
- Valid Ohio driver's license for occasional on-site support