Job Description
Join TechSolutions Boston as a Weekend Contract IT Support Specialist and deliver critical technical support during high-demand weekend shifts. This premium contract role offers competitive compensation, flexible scheduling, and the opportunity to work with cutting-edge technology in Boston's vibrant financial district. Perfect for skilled professionals seeking weekend-only opportunities with premium pay rates.
Responsibilities
- Provide Tier 2/3 technical support for enterprise systems and user devices
- Resolve hardware/software issues, network connectivity problems, and security incidents
- Execute system maintenance, updates, and patch deployments during weekend windows
- Document troubleshooting procedures and maintain accurate incident records
- Collaborate with on-call engineers for complex escalation scenarios
- Support weekend system migrations and critical infrastructure projects
Qualifications
- 3+ years of enterprise IT support experience
- Expertise in Windows Server, Active Directory, and cloud platforms (AWS/Azure)
- CompTIA Security+ or equivalent certification required
- Strong troubleshooting skills for network, security, and application issues
- Experience with ticketing systems (ServiceNow/Jira) and monitoring tools
- Ability to work independently during off-peak hours with minimal supervision
- Weekend availability (Saturday/Sunday) and on-call flexibility