Job Description
Join Detroit's premier tech firm as a Weekend Contract IT Support Specialist! We're seeking a skilled professional to provide critical technical support during high-demand weekend shifts. This contract role offers competitive compensation and the opportunity to work with cutting-edge technology while maintaining Detroit's vibrant business infrastructure.
Why Apply? Flexible weekend schedule, premium hourly rate, and opportunity for contract-to-hire potential. Perfect for tech professionals seeking supplemental income or specialized project experience.
Responsibilities
- Provide remote and on-site IT support for hardware, software, and network systems
- Resolve technical issues across Windows, macOS, and Linux environments
- Deploy and configure workstations, printers, and mobile devices
- Monitor system performance and security protocols
- Document technical procedures and incident reports
- Collaborate with cross-functional teams for seamless weekend operations
- Conduct user training on new technologies
Qualifications
- 3+ years of IT support experience with weekend/holiday shift exposure
- CompTIA A+ or Network+ certification required
- Proficiency in Active Directory, VPN, and cloud services (AWS/Azure)
- Strong troubleshooting skills for hardware and software issues
- Excellent communication and customer service abilities
- Experience with ticketing systems (ServiceNow/Jira)
- Ability to lift 30 lbs and travel between downtown Detroit sites