Job Description
Are you looking for immediate employment opportunities in the vibrant heart of Dallas? Prime Temp Staffing Solutions is currently seeking driven and adaptable professionals to join our dynamic team on a temporary basis. We are hiring now for a high-volume Customer Service Representative role that offers competitive pay and flexible scheduling options.
In this position, you will play a crucial role in maintaining our company's reputation for excellence. We are looking for individuals who can hit the ground running and provide top-tier support to our clients and internal teams. If you thrive in a fast-paced environment and are ready to start work immediately, we want to hear from you.
Responsibilities
- Manage high-volume customer inquiries via phone, email, and live chat with professionalism and efficiency.
- Resolve complex customer issues and escalate tickets to senior management when necessary.
- Perform accurate data entry and maintain up-to-date customer relationship management (CRM) records.
- Assist with administrative tasks, including filing, scheduling, and preparing reports.
- Collaborate with cross-functional teams to ensure seamless service delivery.
- Adhere to all company policies, procedures, and compliance standards.
Qualifications
- High school diploma or GED required; associate or bachelor's degree preferred.
- Previous experience in customer service, call centers, or administrative support is highly desirable.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
- Strong verbal and written communication skills with a focus on clarity and tone.
- Ability to multitask and prioritize tasks in a fast-paced, deadline-driven environment.
- Reliable internet connection and a quiet workspace for remote or hybrid support roles.