Job Description
Are you seeking a flexible, entry-level opportunity in the heart of Long Beach? TechHorizon Solutions is looking for a Temporary Customer Support Specialist to join our growing team. This is a short-term contract position offering a chance to gain hands-on experience in a corporate environment with the potential for a permanent role.
We pride ourselves on a modern, collaborative culture where every team member contributes to our success. As a Temp Specialist, you will play a crucial role in bridging the gap between our clients and our services.
Responsibilities
- Manage high-volume incoming customer inquiries via phone and email with a focus on resolution and satisfaction.
- Perform accurate data entry and maintain up-to-date records in our CRM systems.
- Assist in troubleshooting basic technical issues and providing clear, jargon-free solutions.
- Collaborate with the logistics and support teams to ensure seamless operations.
- Conduct market research and assist in the preparation of weekly performance reports.
Qualifications
- High school diploma or GED required; associateās degree preferred.
- Basic proficiency with Microsoft Office Suite and web-based tools.
- Strong written and verbal communication skills.
- Ability to adapt quickly to new software and procedures.
- Reliable transportation is a plus for local team meetings.