Job Description
Immediate Start: Urgent Contract Opportunity in El Paso!
TechSolutions Inc. is seeking a highly skilled Senior IT Support Specialist for a critical contract position. Join our dynamic team to deliver exceptional technical support and maintain seamless IT operations for our El Paso-based clients. This urgent role requires immediate availability and offers competitive hourly rates.
Why Apply?
- Immediate start for qualified candidates
- Competitive hourly compensation with flexible scheduling
- Opportunity to work with cutting-edge technology
- Collaborative environment focused on professional growth
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network issues
- Manage and troubleshoot Windows/Linux systems and cloud infrastructure (AWS/Azure)
- Implement security protocols and ensure compliance with industry standards
- Document technical procedures and maintain IT asset inventory
- Collaborate with cross-functional teams to resolve complex technical challenges
- Train end-users on new systems and best practices
Qualifications
- 5+ years of hands-on IT support experience
- CompTIA Network+ or equivalent certification required
- Proficiency in Active Directory, VPN, and endpoint security tools
- Experience with ticketing systems (ServiceNow/Jira)
- Strong problem-solving and communication skills
- Ability to work independently with minimal supervision
- Valid Texas driver's license for occasional on-site visits