Job Description
Join our award-winning IT team as a Night Shift Support Specialist in San Francisco's vibrant tech hub. This contract role offers premium compensation for delivering critical infrastructure support during off-peak hours. You'll maintain enterprise systems while enjoying flexible scheduling and competitive pay. Ideal for tech professionals seeking non-traditional hours in a dynamic environment.
Responsibilities
- Provide 24/7 remote and on-site technical support for servers, networks, and enterprise applications
- Execute system patching, updates, and maintenance during low-traffic windows
- Monitor and troubleshoot critical infrastructure using advanced monitoring tools
- Collaborate with global teams to resolve escalated technical issues
- Document incident reports, resolutions, and system configurations
- Implement cybersecurity protocols and access controls
- Train junior staff on standard operating procedures
Qualifications
- 3+ years of enterprise IT support experience with night shift exposure
- Expert-level knowledge of Windows Server, Linux, and cloud platforms (AWS/Azure)
- CompTIA Security+ or equivalent cybersecurity certification required
- Proficiency in scripting (Python/PowerShell) and automation tools
- Strong incident management experience with ITSM platforms
- Ability to work independently with minimal supervision
- Valid California driver's license for occasional on-site visits